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Jonathans41
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Solved!

HP Pavilion doesn't recognize original charger

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HP Gaming Pavilion - 15-dk0068wm
Microsoft Windows 10 (64-bit)

I don't know when or how it happened but I can't charge my laptop without getting an error saying "incompatible power source".  Although my computer is still able to charge, it's still affecting my performance even though it is the original power source that was packed along side the computer. I uninstalled my battery drivers, did a power reset and reset my BIOS to default settings but it's still having the same issue. I haven't gotten a new charger yet and I don't have any other chargers to test whether or not if it's the port or a circuit issue.

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Jonathans41
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I figured it out, the middle prong inside the connector was bent which prevented it from entering the small port hole inside the charger port, readjusting it to the middle solved the issue.

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Jonathans41
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I figured it out, the middle prong inside the connector was bent which prevented it from entering the small port hole inside the charger port, readjusting it to the middle solved the issue.

View solution in original post

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arvinder1991
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