05-27-2020 03:26 AM - edited 05-27-2020 03:30 AM
My HP Pavillion Gaming laptop started showing cracks just some 9 months after I bought. The bezel was slowly peeling off and now its completely broken. I did not expect this to happen and that's why I never checked it when it was under warranty as well. The back hinge is now broken.
I just don't understand how something like this that really seems to be a defect in the laptop design. I see many people have faced this issue and I don't understand why its been designed like this as well?? My warranty has now expired. Where can I get this repaired and how much will it cost?
I know from searching this site that I am not alone with this same problem. Isn't there anything that HP can do to repair this ?
05-27-2020 11:58 AM
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I am an HP Employee
06-03-2020 02:49 AM
I don't see the issue being escalated yet after I've sent you repeated messages.
Can I get a list of authorized HP Service centres in Bangalore.
Please don't share this link - https://support.hp.com/in-en/service-center
Its really not useful and pointless. It shows service centres that no longer exist, centres that are 200KM apart, even if the search criteria is 10km distance ones.
06-05-2020 03:27 AM
You have reached the limit for number of private messages that you can send for now. Please try again later.
Im getting above message and not able to send anymore messages past two days.