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HendyStark
Level 2
12 9 1 0
Message 1 of 3
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HP Pavillion Gaming Laptop mod#15-cx0058wm HDD error 0cx0000185

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i'm not affiliated with HP so take it however you want...
I bought an HP Pavilion Gaming 15 on March 7th 2020, and i still have the recepit and everything it came with.
2 days later i think, i check the warranty status, mine came with extended warranty thing so i get 2 years, yes i paid for that, but the warranty end at september 2021, and the start date written there is september 2019 (forgot the date) while i clearly just bought it. So i apply for a dispute on March 12th 2020, and until this reply is made, i haven't recieve any email regarding my warranty dispute.

2 REPLIES 2
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 3
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Hi @HendyStark

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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HendyStark
Author
Level 2
12 9 1 0
Message 3 of 3
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well, i don't really making a thread yet regarding of this problem, and my first post was replying to another people thread that now i can't find. But, sure, i'll message you, thanks

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