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Microsoft Windows 10 (64-bit)

gizmo_1st_0-1717858851640.png

Simply - my laptop is overheating whilst gaming. Have had it cleaned by a store professional. First time did the trick. Went again recently and he said that while he had cleaned it, it hadn't gotten very dirty since the last time and the coolant paste was still fine. What could the problem be? 

1 REPLY 1
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Hi @gizmo_1st,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

You could try reducing the resolution on the in-game settings and switch the Windows settings to performance rather than visual effects to make a minor change, however, the game may heat up your PC, hence make sure you are using a cooling pad as well, to be on a safer side.

 

Here's how you change windows settings:

  • Go to Start Menu > click on Settings.
  • Type performance > choose to Adjust the appearance and performance of Windows.
  • In the new window, go to the Visual Effects and select Adjust for best performance.
  • click Apply and Ok...this should do the trick.

 

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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