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HP Recommended
HP Pavilion Gaming - 15-ec0106ax
Microsoft Windows 10 (64-bit)

My HP Pavillion laptop just stopped working and is showing a black screen, the caps lock key is blinking in a 5 long and 3 short manner. 

I just happened suddenly as I was doing some work. 

I tried force shut down and on but the problem persists, the screen doesn't even glow up. Just the power button is glowing and the caps key is blinking in a 5 long 3 short pattern. 

Please Help. 

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