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BSS_GAMING
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HP SUPPORT ASSISTANT PROBLEM

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HP Pavilion Gaming Laptop 15-cx0056wm
Microsoft Windows 10 (64-bit)

I get the following error :

1.png

 Kindly Help

 

5 REPLIES 5
Raj1788
HP Support Agent
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Hi @BSS_GAMING,

Thank you for reaching HP Community. I would be happy to help!

 

I understand that you are facing a problem with HP SUPPORT ASSISTANT.

 

Please follow the below link.

 

Click here: https://support.hp.com/in-en/document/c03601631

 

 

Hope this helps! Keep me posted. 
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!  

 

Raj1788
I am an HP Employee 

BSS_GAMING
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Hey

 

Thanks for the reply. It seems like my entire Windows Machine is bugged up.

 

I'm trying to reset my System but that doesn't work. Even Restoring failed and messed up the system even bad.

 

If you could help me in that regard, I'd be grateful.

 

Regards

 

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Riddle_Decipher
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@BSS_GAMING How was the reset attempted, did you make use of the HP Recovery partition (F11) or did you use the HP recovery media? 
If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows, you'll need to order a recovery media: Click here for steps Or you may also attempt to download the same using the steps on this link: click here

 

For details on how to perform a successful reset: click here

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

BSS_GAMING
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The reset  failed miserably when it was tried through Settings.

 

Therefore the Windows Installation Media was downloaded and the reset was performed and finally it worked.

 

The suggestions as given be you would be used for future reference.

 

Thanks and Regards

 

 

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The_Fossette
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@BSS_GAMING

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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