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‎02-07-2026 12:02 AM

HP Recommended

I cleared my SSD and was prepared to reinstall windows 11 via USB drive, and the SSD did not show in the windows 11 installation menu (SSD reads fine in other pc). I realized this was likely an issue with RAID in the BIOS, but when I tried to enter the BIOS, which I had been able to before, it prompted me for an Admnistrator password even though I had never set one.

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1 REPLY 1

‎02-08-2026 10:05 AM

HP Recommended

Hi @Screenuuu 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

  

My apologies, we shall not be able to assist you with queries that include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

 If you would like help resetting the password on your product, please contact HP support in your region. 

 

Please click on this link https://www.hp.com/us-en/contact-hp/ww-phone-assist.html and select your country and login/create an account to get the phone number to reach our phone support team. 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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