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‎12-15-2023 10:50 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)
Operating System: Microsoft Windows 10 (64-bit)

I will take my computer to the authorized service, but I do not know the brand and model of the thermal paste to be used. I am worried that there will be problems while cleaning the inside because my warranty has expired.

 

Category:
1 REPLY 1

‎12-19-2023 03:58 PM

HP Recommended

Hi @Umut23 ,

 

Welcome to the HP Support Community

 

I understand you are looking for Victus By HP 16.1 Inch Gaming Laptop PC 16-E0000 brand and model of the thermal paste. Not to worry I will help you to get a resolution to resolve the issue. 

 

I am sorry to hear that   This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.  

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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