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05-01-2022 09:36 AM
I am using this laptop for five days and I realized the battery lasts like 1h or so. I used the HP tools for battery health diagnosis and it says everything is OK.
I also updated all drivers and OS to most recent updates and checked all battery saving options are activated:
I have read somewhere the battery from this laptop usually last like 5 hours if you are using it for browsing.
Can it be damaged although the diagnosis says it is OK? and what can I do?
05-04-2022 04:38 AM
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing Battery issues with the Victus By HP 16.1 Inch Gaming Laptop PC.
I have a few recommendations
- Update your Notebook computer to latest BIOS from HP.COM.
- Make sure the Windows and HP support assistant updates are up to date.
- For Testing and Calibrating the Battery please click this link
For any hardware issue or repair please click on the link Phone Assist Worldwide
Hope this helps! Keep me posted.
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Have a great day!
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