HP Victus 16 Black Screen on Laptop Display in Hybrid Graphics Mode

[ulgenharun00]

bought an HP Victus 16 laptop with an NVIDIA GPU and an AMD CPU. It came with FreeDOS, so I installed Windows 11, along with all the drivers from HP’s website. I also made sure the BIOS, GPU, and CPU were fully up to date.

The problem is that the laptop shows a black screen when I select the Hybrid Graphics option. It works perfectly fine in Discrete Graphics mode. Interestingly, when I switch to Hybrid mode and connect an external monitor, it works normally. It also works in Safe Mode.

I want to use the laptop in Hybrid mode so it can switch to the dGPU automatically when more workload is needed, but right now it only shows a black screen on the laptop’s own display.

What should I do?

[Hawks_Eye]

Hi @ulgenharun00 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for laying out the issue so precisely—this is a classic hybrid graphics conflict, and you’ve already done a commendable job updating BIOS, GPU, and CPU drivers. The fact that Hybrid mode works with an external monitor and in Safe Mode strongly suggests a driver-level or display routing issue affecting the internal panel when both GPUs are active.

Let’s walk through a focused recovery path to restore Hybrid Graphics functionality on your HP Victus 16-s1000.

 

1. Clean Reinstall AMD and NVIDIA Drivers (in Correct Order)

Hybrid mode depends on both drivers cooperating. A mismatch can cause display routing failures.

• Boot into Safe Mode.
• Use Display Driver Uninstaller (DDU) to fully remove both AMD and NVIDIA drivers.
• Reboot into normal mode.
• Install AMD graphics driver first (from HP’s driver page).
• Then install the NVIDIA graphics driver.
• Restart and test Hybrid mode.

⚠️ Always install the OEM drivers from HP—not generic ones from AMD or NVIDIA—unless HP explicitly recommends otherwise.

 

2. Disable Fast Startup

Fast Startup can interfere with GPU handoff during boot.

• Go to Control Panel → Power Options → Choose what the power buttons do.
• Click Change settings that are currently unavailable.
• Uncheck Turn on fast startup.
• Save and reboot.

 

3. Check BIOS Display Settings

Some HP BIOS versions allow toggling display routing.

• Enter BIOS (Esc or F10 at startup).
• Look for Graphics Configuration or Hybrid Graphics options.
• If available, toggle Panel Self Refresh, Muxless/Muxed Mode, or Display Output Routing.
• Save and exit.

 

4. Force Internal Display Detection

Sometimes Windows fails to initialize the internal panel correctly.

• Boot into Hybrid mode with external monitor connected.
• Open Display Settings → Click Detect under Multiple Displays.
• Set the laptop screen as Primary Display.
• Disconnect external monitor and restart.

 

5. Update Windows and Chipset Drivers

Ensure Windows 11 is fully updated and chipset drivers are current.

• Go to Settings → Windows Update → Check for updates.
• Install all pending updates.
• Visit HP’s driver page and install the latest AMD chipset and firmware utilities.

If the issue persists after these steps, let me know whether the internal display flickers, shows backlight, or remains completely off—I’ll guide you further based on that. You're close to restoring full Hybrid Graphics functionality.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[ulgenharun00]

Did everything you've provided, nothing worked out.

[Hawks_Eye · Accepted solution]

We sincerely thank you for your patience and co-operation during this troubleshooting process.

If after following these steps you still face issues, then we recommend taking the conversation to our phone support team. 

They'll work with you one-on-one to get the issue sorted, possibly with some remote assistance magic. 

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye