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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
HP Victus 16

My HP laptop randomly stops charging when i am using it while plugged in, getting up and switching the socket its plugged into off and turning it on again, makes the charging start again for sometime before stopping. 

4 REPLIES 4
HP Recommended

Hi @Ved23 

 

I recommend you to go to the support page and update the BIOS. These devices usually have an HP Adaptive Battery, this type of battery according to the user's habits can cut the battery charge to give it more life of use.

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

I will do that thanks for the advice, i recently stumbled upon an advice to disable adaptive battery feature in HP is that a possible solution too ?

HP Recommended

I will do that thanks for the advice, i recently stumbled upon an advice to disable adaptive battery feature in HP is that a possible solution too ?

 
 
HP Recommended

yes, this function is usually in the BIOS, but you can also deactivate it by loading the device when it is powered off.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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