HP Victus 16 got completely wet, what should I do now?

[granelbo1]

Hi everyone, I need urgent help. My HP Victus 16 got completely wet on the keyboard area. I immediately disconnected all cables, but I forgot to fully power it off for about 30 seconds. During that time, I kept it upside down. Some details: The fans started running and got slightly warm. The keyboard LEDs were working perfectly. The screen went completely black and hasn’t turned on since. From what I understand, usually the first things to get damaged by water are the keyboard or the fans. I’m currently leaving it upside down to dry, it’s been about 2 hours so far. Could this mean the screen is damaged, or is there still hope? Any advice on what to do next without making it worse? Thanks in advance!

[Garp_senchau]

@granelbo1, Welcome to HP Support Community,

Thank you for posting your query.

Sorry to hear about the situation with your HP Victus 16. Based on what you’ve described, it’s best to not use the laptop anymore for now. I recommend leaving it upside down in a dry area for at least 24-48 hours to let any moisture dry out completely. Don’t use direct heat like a hairdryer.

Since the screen is black and there’s been water exposure, it’s possible it could be damaged. Take it to an HP Service Center for a proper check. They can assess the damage and clean any internal parts that may have been affected.

I hope this helps.

Take care and have a good day. 

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