HP Victus Fan Problem

[nkeyperf]

When using my notebook in applications that require intensive processing power, although my processor reaches 100 degrees, the fans do not switch to turbo speed and when I put the performance mode and bring the fans to the max level, it appears as max, but after a certain time, the fans slow down and the notebook heats up.

[ub6424]

Hello @nkeyperf 

Sorry to hear that you are having problems ... I would like to help you.

This is a workaround ...

(1) Set "maximum processor percentage" in Windows to 98%

--->>> How to show or hide Minimum and Maximum Processor State in Power Options in Windows 11/10

(2) Enable Ultimate Performance Plan in Windows 11

(3) Reboot Windows

(4) Please report back

[ub6424]

Hello @nkeyperf 

(1) Download and install and run

Popular HWiNFO Diagnostic Sofware

--->>> Send a screenshot showing the CPU and GPU temperature:

<Sensors>

(2) Please report back

[nkeyperf]

like this when no apps are running in the background

[nkeyperf]

[ub6424]

Hello @nkeyperf 

Let me check your basic system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Disk drives>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Storage controllers>

--->>> Send screenshot

(3) Please report your results

[nkeyperf]

[ub6424]

Hello @nkeyperf 

(1) Download and install / update

HP PC Hardware Diagnostics Windows

or

HP PC Hardware Diagnostics Windows v1.8.2.0

- Focus on Component test <Fan>

Component test	What the test does	Test duration	Interactive/Noninteractive
Fan - Speed	Determines if the fans are functioning properly.	2–10 minutes	Noninteractive
Fan - Thermal	Determines if your CPU fan is functioning properly.	320 seconds	Noninteractive

(2) Please report your results

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

[nkeyperf]

I can't see the fan test in the component test section

[ub6424]

Hello @nkeyperf 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Component test <Fan>

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )