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HP Recommended

nkeyperf_0-1669471358431.jpeg

nkeyperf_1-1669471393360.jpeg

 I did not encounter any problems in the thermal test and the fan speed test. I couldn't take a photo in the thermal test

 

HP Recommended

Hello @nkeyperf 

Thanks for reporting.

 

Do you have valid HP warranty ?

 

Check HP warranty status:

HP support

If status (date) is wrong:

--->>> HP PCs, printers - Dispute a warranty status

 

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