HP Victus booting issue

[DeeJayKenzie]

I recently purchased a HP Victus 15 it came with the default 8gb ram and so I tried to upgrade it to 16gb. I have done this many times and so was extremely careful when swapping out the ram. 

Once installed I tried booting the PC, this is when I encountered my problem.

when I press the power button on the keyboard the LED indicator turns on for a second or 2 before turning off. Everytime I press it, it does the same thing.

i reinstalled the old ram and encountered the same issue, I can confirm that both the new ram and old ram work perfectly as I tested it on another laptop. 

I have scoured several forums all suggesting I do a hard reset by pressing the power button anywhere from 30-60 seconds and then holding Windows + B + Pwr button for 3 seconds but none of that seems to work.

are there any suggestions?

I thought this could be an issue with the tamper lock but in all honesty I have no idea.

looking forward to any assistance 

kind regards 

[Deep_World]

Hi @DeeJayKenzie,
 
Welcome to the HP Support Community!

Thanks for reaching out!

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• When you press the power button, do you hear the fan spin or any beeps, or is it completely silent after the LED goes off?
• Did you disconnect the battery or AC adapter before swapping the RAM?
• Have you noticed any blinking LED codes (sometimes the caps lock or power LED flashes in a pattern to indicate hardware errors)?
• Did you reseat the RAM firmly until the clips clicked into place?

Suggested troubleshooting steps

1. Power reset with battery removal
   • Disconnect the AC adapter.
   • If your model allows, 
   • Hold the power button for 30–60 seconds to discharge residual power.
   • Reconnect only the AC adapter and try powering on.
2. Check RAM slot and contacts
   • Inspect the RAM slots for dust or bent pins.
   • Reseat the RAM carefully, ensuring it’s fully locked in place.
3. Try one stick at a time
   • If you have two RAM sticks, test booting with only one installed.
   • Alternate between slots to rule out a faulty slot.
4. External display test
   • Connect to an external monitor to check if the system is booting but the display isn’t initializing.
5. Check for LED blink codes

• HP laptops often use blink codes to indicate hardware issues. If you notice a repeating pattern, that can help identify the problem.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World