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‎09-30-2018 07:28 AM

HP Recommended
Product: an104nu
Operating System: Microsoft Windows 10 (64-bit)

Hello guys. Yesterday i buy my first OMEN laptop (HP OMEN 17 an104nu) . Yesterday HP detect my product without problems and i install drivers. But today i go to site on HP to view for graphics driver.

And i get this message: 

I try to enter product number and serial number.

Please HELP ME :Crying:


error.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-30-2018 02:00 PM

HP Recommended

I dont know when it will be fixed.

You can use this link, they are the same drivers.

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-an100-laptop-pc/20329829

View solution in original post

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3 REPLIES 3

‎09-30-2018 08:27 AM

HP Recommended

Hello @TeoSapun

 

HP servers are having issues this weekend. Give it time and they will have it sorted out.

You can also install the latest graphics drivers from Nvidia directly if you prefer not to wait.

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‎09-30-2018 12:15 PM

HP Recommended

Are you sure they will appear and if so when?

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‎09-30-2018 02:00 PM

HP Recommended

I dont know when it will be fixed.

You can use this link, they are the same drivers.

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-an100-laptop-pc/20329829

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