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JackX4
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HP omen 15 laptop doesn't turn on

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Laptop wouldn't turn on when I tried pressing the power button. When I connect the charger I get an orange blinking light (about 4 seconds on and 1 second off) on the charging port led, it turns to blinking white after prolonged charging. When I try to connect my phone to the power share USB at the back, it just repeatedly starts and stops charging my phone.  Since I'm out of warranty I opened it up to see if its a problem with the power button switch cable, when I disconnected the cable from the motherboard and reconnected it, the laptop powered on but then powered off after a second.  Any one ever ever experienced something like this, and if so what was the problem ?  was it fixable without having to replace the entire motherboard?

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KrazyToad
HP Support Agent
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@JackX4

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please contact HP Support in your region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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