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HP Recommended
HP omen 15
Microsoft Windows 10 (64-bit)

 

I was gaming 2 days ago and unexpectedly my laptop turned it off. I tried to turn it on again but power button was blinking 2 times and sometimes only 1. I cleaned ram, hard drive and it didn't helped me at all. I can see that battery is charging fine I see light. I removed battery and hold power button for 1 minute and plugged ac adapter but still nothing. I was told removing cmos and placing it back might fix the issue. But I couldn't find on motherboard. Is it available? Or at least tell me what's wrong this.

1 REPLY 1
HP Recommended

@KokoDev

 

Welcome to HP Support Community


I would like to help

 

This is a hardware issue and I suggest you contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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