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HP omen ce003na is getting too hot and fps issue

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Omen ce003na
Microsoft Windows 10 (64-bit)



I recently purhcased the omen ce003na for gaming. I wanted to know if my cpu is getting too hot or not; so I usually pubg now days and I have optimized it using Nvidia Geforce Experince. Even after optimizing it my CPU temperature reaches upto 92C whereas my GPU remains around 72C. I dont know if 92C for my CPU is too hot and if its how can i reduce the temperature. 


Secondly the latop has fps issued when its not plugged in. Fps drop in overwatch from 140 to 30 as soon as I take out the charger. I have tried switching to high performance mode for battery and also changed Nvidia control panel settins but nothing happens. 


Keenly waiting for replies.

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Hi! @Sami96, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!


I understand your laptop is getting overheated and the FPS drops while playing.


Don't worry I'll try to help you out.


Did you make any software or hardware changes on your laptop?


Remove dust and lint by cleaning vents.


Try updating the BIOS and graphics drivers on your PC and check if it helps.


Update the BIOS using this link.


Also, update the graphics drivers using this link.


You can try updating other drivers on your PC using HP support assistant.


Refer this article to know more information about using HP support assistant.


Also, refer this article to further troubleshoot overheating issues with your PC.


If the issue persists after updating the drivers try running a system diagnostics on your PC and check if the hardware components on your PC is functioning correctly.


Refer this article to know more information about running system diagnostics on your PC.


If the issue still persists after trying out the steps.


Please contact HP support for service options.


Link to contact HP.




If the solution provided worked for you, please mark accepted solution for this post.


Hope to hear from you soon!

Have a great day! 🙂


Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.


Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

I am an HP Employee

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