01-14-2020 11:39 AM
hi, its been a year since i have bought my open laptop. im an architecture student and i use rendering and modeling softwares in my laptop. although now i have been getting a cooling fan not working error upon starting my laptop. i got it fixed from the dealer shop i bought the laptop. it seemed to be working fine for 2 months but now again its showing the same error. please help, this laptop is a huge investment for me, icant lose this or buy another one.
01-16-2020 01:53 PM
@sayedahiba Welcome to HP Community!
I understand that you are getting a cooling fan error for the HP omen laptop.
In that case, please update the BIOS and check.
Please click to download the BIOS.
Keep us posted,
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01-25-2020 03:51 PM
Thank you for posting back.
This sounds like hardware related issue with the system fan. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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