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‎08-20-2022 03:47 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have bought the HP omen gaming laptop thinking it one of the best ones , however it is running so hot, just after 10min of not even gaming, it just being on it is Hot to the touch. As soon as I start playing games it gets so hot that the keyboard even starts burning my fingers. 

 

And if i try running the laptop not on charge , the battery only last for about 2 hours . Has anyone found any way to resolve this issue or is it just a bad laptop and i need to start saving again for a new one that is not HP

Category:
1 REPLY 1

‎08-20-2022 07:42 AM

HP Recommended

Hello @CountWeltz 

Sorry to hear that you are having problems ... I would like to help you.

 

We need the check CPU and GPU ...

 

(1) CPU

Download, install and start <Open Hardware Monitor>

https://openhardwaremonitor.org/

--->>> take screenshot after a few minutes <idle>

 

(2) GPU

Download, install and start GPU-Z

https://www.techpowerup.com/gpuz/

- click tab [sensors]

- Remember to select the right graphics chip/card on bottom

--->>> take screenshot after a few minutes <idle>

 

(3) Please report your results

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