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Julianr17
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Message 1 of 2
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HP omen won't charge or turn on

HP Recommended
Omen 15-ce198wm
Microsoft Windows 10 (64-bit)

Was using my laptop the other day and everything was fine left it on and came back a couple hours later and it would not turn on or charge when plugged in there is no led on the side of the computer. 

Tested the power supply with a volt meter and it is supplying power that is as far as I've got

Side note battery in laptop is ballooning not sure if that's the issue or not any help would be appreciated

1 REPLY 1
KrazyToad
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Retired
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Message 2 of 2
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HP Recommended

@Julianr17

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since this is a Hardware issue please contact HP Support in your Region for Service Options


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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