HP pavillion battery is not charging

[lakshay23]

I have a hp pavillion gaming laptop and since yesterday i have seen it battery backup dropped to 40 min on full charge and today it has stopped charging. I have run battery health test and it is showing battery fuse blown. So i want to connected to hp support to get it checked by someone 

[Hawks_Eye]

Hi @lakshay23 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

Battery Charging Issues: HP Pavilion 15.6 inch Gaming Laptop PC

If your HP Pavilion gaming laptop's battery is not charging and you have run a battery health test which indicates the battery fuse is blown, it’s essential to address and troubleshoot the issue accordingly.

 

Steps to Troubleshoot the Battery Issues:

Restart the Computer:

• Sometimes, a simple restart can resolve charging issues. Shut down your laptop entirely and then power it back on.

Check the AC Adapter and Connections:

• Verify that your AC adapter is correctly connected to both the laptop and the power outlet.
• Ensure that the power connector and ports are clean and free of debris.

Perform a Hard Reset:

• Disconnect the AC adapter.
• Remove the battery if it’s removable.
• Press and hold the power button for about 15 seconds.
• Connect the AC adapter (without the battery if removable) and try to power on the laptop.

Test the AC Adapter:

• Check to see if your AC adapter is functioning correctly. If you have access to another compatible adapter, test it with your laptop.

Enable Adaptive Battery Optimizer (if applicable):

• Since your laptop falls under the category that supports HP's Adaptive Battery Optimizer technology, make sure it is enabled by following these steps:
  • Start or restart the computer.
  • Press F10 to enter HP Computer Setup (F10 setup).
  • Select Configuration.
  • Change the status to Enabled.
  • Save the change and Exit.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye