• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
OMEN 17.3 inch Gaming Laptop PC 17-db0000 IDS Base Model
Microsoft Windows 11

I purchase my grandson a Gaming Laptop in the US in March 2025 and he is in the UK where can I be taken for the warranty to kick in

1 REPLY 1
HP Recommended

Hi @AydenChapin,

Welcome to the HP support community.

We understand you're looking to get your PC serviced in the UK, and we’re here to help.
 

May I kindly ask you to share more details about the issue you’re facing with the device? Since this is a US product, certain models may not be sold or supported in other regions, and specific parts may not be available outside the country of origin.
 

To ensure we can provide the most accurate and effective support, could you please elaborate on the problem you're experiencing? Also, feel free to share any serial numbers or purchase details privately, so we can investigate thoroughly and guide you toward the best possible solution.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number. We value your privacy.

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.