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MisterNiceMan
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HP support assistant is gone from the laptop for a while, how to fix?

HP Recommended
Omen gaming 15
Microsoft Windows 10 (64-bit)

So my problem is with the HP support assistant, it's gone from my laptop. It occured about a week ago when i wanted to open the assistant and a message popped up saying i need to either update windows or reinstall the assistant to make it work but that was not the case at all. (Also i dont remember what the message exactly said beside updating and reinstalling) So i tired fixing it, but my windows was up to date so i went to look up solutions online, but nothing really seemed to help nor suit my problem. Then i thought maybe reinstalling could help, so what i did is delete the support assistant and install it again from the original page, but that made it worse. It didnt even help, and the installiation tool didnt do anything. I tried opening the support assistant multiple times but all it did is saying i can look for an app like that in the microsoft store. And yet again i tried looking up things that might help and nothing was helpful, i even tried installing the support assistant more than one time but it did nothing and the program was not shown in programs and features in the control panel. What can i do? How can i fix this and get the Hp support assistant back? I always want to keep my computer up to date im worried this might cause problems, thanks in advance.

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banhien
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@MisterNiceMan 

 

Please use the following instructions

 

            https://support.hp.com/us-en/document/c03467905

 

Regards.

BH
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2 REPLIES 2
banhien
Level 19
Level 19
94,739 93,396 12,273 26,105
Message 2 of 3
Flag Post
HP Recommended

@MisterNiceMan 

 

Please use the following instructions

 

            https://support.hp.com/us-en/document/c03467905

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

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MisterNiceMan
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Even if i tried this so many times before and it didnt work, magically it actually worked now and i have the assistant again. Well thanks i guess.

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