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‎05-17-2022 05:00 AM - last edited on ‎05-17-2022 07:46 AM by Retired

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck0000 (2Y4A6AV)
Operating System: Microsoft Windows 11

I've sent my new omen 17 to HP for warranty repair almost 2 months ago. They were supposed to send me a new replacement on 4/20/2022, but that never happened  The person in the escalation department who's handling my case no longer responds to my phone or email messages. Who can I contact to get this resolved? Thanks for your help 

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1 REPLY 1

‎05-18-2022 01:56 PM

HP Recommended

@Gscott69,

 

Your heart-felt message shows 2,100+ views/perusers -and counting, with zero responses?

 

Perhaps an HP Support Agent can contact you in private, such as Dilip_18.

 

Kind Regards,

 

NonSequitur777

 

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