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‎07-29-2023 02:47 PM

HP Recommended
Product: HP victus 16 7640hs rtx 4069
Operating System: Microsoft Windows 11

Hello !

 

i have issues with my new victus 16 :

 

the cpu never goes up than 25w even in performance mode.

 

i have tried windows réinstallation.

 

anyone can help me ?

 

thanks

Category:
1 REPLY 1

‎08-01-2023 09:59 AM

HP Recommended

Hi @AustralianShep 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with Victus in performance mode.

 

Kindly refer to this link to follow the steps in order to resolve the error.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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