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‎12-28-2022 05:03 AM

HP Recommended
Product: HP victus 16
Operating System: Microsoft Windows 11 
I just bought a Victus 16 with an RTX 3050ti Ryzen 5 5600h. Although the charger is plugged in + Performance mode is turned on, but when playing games, the FPS is very low. For example, when playing LoL the resolution is only average, but when i'm in combat the fps sometimes drops to ~55 fps. Please help me ( sorry for my bad english )
Category:
1 REPLY 1

‎12-28-2022 05:14 AM

HP Recommended

Hello @Love_Sardine 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we continue ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Disk drives>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Storage controllers>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

 

(3) Please report back

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