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‎05-07-2019 08:14 AM

HP Recommended
Product: 15-ec004nf
Operating System: Microsoft Windows 10 (64-bit)

Hi,

got a failure on my computer, the starting with the Omen Screen and loading is always here, i did some starting tests with "F2" and i've got a problem on my Hard Drive, do you know if i can look for a pro who will change them pls ? Or do i have to buy another one computer ? My warranty is over. Thanks !

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2019 08:51 AM

HP Recommended

Hi:

 

Even though the warranty has expired, that is still a relatively new notebook, and you should consider replacing the hard drive/solid state drive.

 

You may even want to try fixing it yourself.

 

Here is the link to the service manual...

 

http://h10032.www1.hp.com/ctg/Manual/c05819688

 

 

View solution in original post

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3 REPLIES 3

‎05-07-2019 08:51 AM

HP Recommended

Hi:

 

Even though the warranty has expired, that is still a relatively new notebook, and you should consider replacing the hard drive/solid state drive.

 

You may even want to try fixing it yourself.

 

Here is the link to the service manual...

 

http://h10032.www1.hp.com/ctg/Manual/c05819688

 

 

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‎05-07-2019 09:00 AM

HP Recommended

Thanks for this fast help, i'll try it 😉

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‎05-07-2019 09:39 AM

HP Recommended

You're very welcome.

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