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‎10-17-2022 01:17 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec1048ax
Operating System: Microsoft Windows 10 (64-bit)

I have a issue in my harddisk initializing. When I initialize my harddisk it shows io error. My product name is HP Pavilion Gaming - 15-ec1048ax. 

Category:
1 REPLY 1

‎10-17-2022 04:24 AM

HP Recommended

Hello @Hard_disk_error 

Sorry to hear that you are having problems ... I would like to help you.

The Windows file system could be corrupt or there is a hard disk error or undefined technical error.

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform Extensive Tests

--->>> Perform <all> tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

 

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

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