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Tamas_Er
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Hard drive failure during game play

HP Recommended
OMEN by HP 17-cb0059tx
Microsoft Windows 10 (64-bit)

Hi, so recently I bought an  HP Omen 17-cb0059tx - https://store.hp.com/hk-en/default/omen-by-hp-17-cb0059tx-7ul13pa-1.html , and recently I'm getting a lot of blue screens from windows(My drivers should be up to date) and once I got hardrive failure "Boot Device Not Found 3F0." while I was playing a game. I was playing and at one moment the game stoped and in 1-2 sec the laptop switched to a boot failure screen with the "Boot Device Not Found 3F0.". After a restart everything was fine.

 

Any idea why I would get this. I understand that it can happen on boot up but during gameplay or any other activity.

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Riddle_Decipher
HP Support Agent
HP Support Agent
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HP Recommended

@Tamas_Er Please follow the below steps to identify and resolve this concern:

 

Step 1: Perform a hard reset

HP Notebook PCs - Performing a Hard Reset or Forced Reset

 

Step 2: Restore BIOS default settings

 

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)

 

Step 4: Re-seat the hard drive (here's a generic video that shows how to re-seat the drive: Click here) > 3F0 error represent a hardware malfunction, a reseat should help, if it doesn't or you aren't comfortable, please Contact HP as the next step will not help.

 

Step 5: Perform an HP System Recovery

 

If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions:

Click here for instructions.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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