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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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There is a problem with your NVMe drive.
Possibly a firmware fix can help
Select windows 11 and look for firmware (not the BIOS one)
You have either Samsung or Western Digital NVMe so select the correct one
Using the windows command prompt, please run the following command and report back what it reveals if you want help
wmic diskdrive get model, size, mediaType, status |
for example
If you have powershell then run it from the administrators command promopt to get better information:
powershell Get-PhysicalDisk |
Update your NVMe drive firmware. If you still get errors then let me know.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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