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‎05-02-2020 06:51 AM

HP Recommended
Product: Hp omen 2018 15inch
Operating System: Microsoft Windows 10 (64-bit)

Hi my laptop error and shows hardisk error when turned on, it keep showing diacnostic interface, and my hardisk not detected, i tried to diacnosric it but it says system and hardisk is allright, but it keep showing diagnostic interface and cannot be used normally and ,y hardisk is not detected

1 REPLY 1

‎05-09-2020 02:59 PM

HP Recommended

@akbarfala

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Perform a hard reset
  • Step 2: Restore BIOS default settings
  • Step 4: Reseat the hard drive
  • Step 5: Perform an HP System Recovery. Click here: https://support.hp.com/in-en/document/c01443463 to complete the troubleshooting steps. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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