Hardware and previous service related

[Arjunsing38]

Hello Hp,

1)first of all, hinges of my omen are making crack noise since long time , First I ignored it but one day I got to know that it can cause serious problems and hinges are behaving pretty different than other omen notebooks. Please assist me on it I have still 12 months warranty. 

2)Second issue I am having is with my display  bezels , right side of bezels and upper mid side of my bezels is loosened up and it may be harmful for display i guess please look into it.

   I always trusted on Hp services , So I hope you will look into it ASAP. 

[Dragon-Fur]

@Arjunsing38 

Welcome to the HP User Community.

From your description, it sounds like you want to contact HP Support to ask about Warranty repair options for your computer.

What?

If you wish to repair the computer on your own, we can certainly direct you to the service manual and available online help.

HP Support – Hardware / Technical Support for Devices in Warranty

Short Version

Registered Devices in Warranty:  Select a method and contact HP Support…

Open website  HP World-Wide Support

Select your region and follow the prompts

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

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Reminders - READ

• Case submission to HP Support is available to those whose devices registered and are still in Warranty.

• Some regions display phone / chat contact information only after the case is submitted online

• Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.
• HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
• If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

Important

• HP Phone numbers you find on the Internet have likely been hijacked.  Old HP phone numbers – those no longer used by HP since the move to “online” case submissions  – might have been hijacked.  Do not be a victim.  Be Careful.

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HP Support - Details / Long Version

Out of Warranty?  What to do...

For those of us who are "Out of Warranty", submitting a case to HP is not an option.

Open your device Product Home  > Select Categories How-to and Troubleshooting to find help for common issues.

HP Support does not generally provide free service for out-of-warranty devices.

Our Community is not HP Support; we do offer online help free of charge.

Reminder

When you submit your question to the Community,

• Provide as much information as possible about the product, for example, the exact model of the device and the Operating System
• Tell us what you have tried to fix the problem.
• As best you can, describe the issue for which you are seeking our help.

Post New Question

Still want to speak with an HP support agent?

Where supported,

OPTIONAL >> Purchase a service contact.

Example:

SMARTFRIEND SERVICES

• Out-of-Warranty Supports – Purchase Options

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 HP Technical Support – Contact Information

Submit a case for Warranty Support / Repair to HP Support.

1. Submit information / case online
2. Sign in or continue as a guest
3. Some regions display phone / chat contact information only after the case is submitted online

Select a method and contact HP Support…

Open website  HP World-Wide Support

Select your region and follow the prompts

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

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>>> HP Support on Facebook >>>  HP on Facebook

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Some regions offer WhatsApp

NOTE:  Submission Checks the device warranty status

Covered regions –Check video at minute 2:08

Video:    WhatsApp - HP Support

WhatsApp Help Center

NOTE:  There might be delays – read the FAQ

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In Windows > Settings > System > About > (Support) Online support > Contact an HP Agent

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Open homepage for  HP Community  > Hover mouse over Support

Beneath Support Resources > Contact Us

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Product Registration

Register your product during first setup or soon afterwards

   READ >>     Register HP Product and Registration FAQ

Have a Care Pack Warranty that needs to be Registered?

         HP Care Pack Registration Page

Warranty Check

Check the Warranty on your product

         Warranty Check – Single or Multiple Devices

NOTE:  Warranty date is updated after purchase and registration of the device.

If the device is not registered, or if there are other issues, submit a Warranty Dispute form.

       NOTE 2:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

• If necessary, Select your Country on the main website page or at the bottom (click Flag)
• Scroll down > To the right of Check multiple warranties, Click Continue
• Enter the Serial Number and Country for one or more devices / systems to be checked
• Check the box to verify you are "Not a robot"
• Click Submit (at bottom of list entries)
• When the page opens, Click View Details

Reminder: Online database results do not impact the actual contract.

Warranty Dispute

If the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 HP Customer Support - Product Warranty Check

Select your Region / Country

Enter the necessary information

Have your receipt / proof of purchase available.

HP PCs, printers - Dispute a warranty status 

How-to Instructions – includes Video

HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

HP Limited Warranty Statements (General Information)

Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document.  Optional Care Pack warranties differ by contract.

• HP Limited Warranty Statements | HP® Official Site
• HP - Global Warranty and FAQs
•  HP PCs - Damage Not Covered by the HP Standard Limited Warranty

• HP Printers - Ink Supplies Limited Warranty

HP Repair Status

Requires Service Order number / Serial number

Reminder:  Do NOT any post private information in the Community.

• HP Repair – Check Service Order Status

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HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

OMEN Laptop - 15-ek0018tx 

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