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Message 1 of 2
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Having issue with my laptops drivers.

HP Recommended
HP Pavilion Gaming Laptop 15-ec0xxx
Microsoft Windows 10 (64-bit)

My laptop's drivers are automatically stops working. The drivers I am facing  issues are battery driver(battery wont charge at all when this driver stops working) and touchpad driver(I Can't use my drivers everytime when this issue occurs). This is happening each time when I start my laptop. please help me to fix this issue asap.

HP Support Agent
HP Support Agent
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Message 2 of 2
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I reviewed your post and I understand that some drivers stop working automatically on the computer.


Don’t worry, I assure you I will try my best to get this sorted.


Do you reinstall the drivers when they stop working?


Meanwhile, I recommend you update the BIOS and the chipset driver from the below link and check whether the issue is resolved.


If you continue facing the issue, then install all the Windows updates (including optional) and check.


Here is how it is done.


  1. Select the Start (Windows) button from the bottom-left corner.
  2. Go to settings (gear icon).
  3. Select the Update and Security icon.
  4. Choose Windows Update tab in the sidebar (Circular arrows)
  5. Select Check for updates. If there is an available update, it will begin downloading automatically.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



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