Hello having problem with a Omen laptop ,,15-ce198wm ,, w/8th generation intel core processor,, i7.

[Spazzer]

My Omen will not restart , was having problems with software ,pc matic , contacted them about the problem , and did what they asked me to do , after doing the process the latop shut down and to do a restart , it shut down and restarted and shut down and did not restart so i pushed the start button , comes on and goes back off , no fan running or movement , removed the battery and held down the power button to remove power build up in the system , Plugged the power cord in without battery connected and still no start only red power light on and then off for 2 seconds , put battery back in and tried with just battery power same thing 2 second light , tryied then with power cord and battery connected and same thing , laptop is little over 1.5 yrs old . thanks if anyone can help with no start problem

[praveenbv]

Hi@Spazzer, Welcome to the HP Support Community!

Perform the below steps: 

If the computer does not start, the LED lights do not glow, and the display is black, 

you can perform one or more of the following actions to resolve the no power issue: 

(Click on the blue letters to get more details about each step) 

1. Examine the adapter and power cord for physical damage 

2. Test the power from the AC wall outlet to the notebook connector 

3. Start the computer using the battery only 

4. Check that the lid switch moves freely 

5. When you have completed the troubleshooting steps, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning. 

   • If the battery does not accept the charge or the notebook does not turn on without the AC adapter, contact HP to order a replacement battery. 

   • If the LEDs do not glow, and there are no other indicators of power being available to the computer, contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board. 

   • If the LEDs blink, or the computer beeps, but it does not start, go to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot. 

   • If the LEDs glow but the computer does not start on either battery or AC power, go to Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. 

            Hope this helps! Keep me posted. 

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