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Joyboii
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Message 1 of 2
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High Ping while gaming with my laptop power cord plugged in, low ping when unplugged

HP Recommended
OMEN HP 15-dh0201nq
Microsoft Windows 10 (64-bit)

Hi guys,

 

I hope someone can help me. I have an HP Omen gaming laptop and I love it, everything is fine but whenever I am playing while laptop is plugged into power I have issues with high ping. When playing while

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Joyboii Welcome to HP Community!

 

I understand that High Ping while gaming with my laptop power cord plugged in, low ping when unplugged.

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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