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andrey220185
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Message 1 of 2
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High temperature CPU OMEN by HP Laptop 15-dc

HP Recommended
HP OMEN — 15-dc0057ur
Microsoft Windows 10 (64-bit)

I bought new notebook. 

When I work on notebook, even if CPU loaded 25-45% the CPU temperature grows up up 88°C.

it looks incorrect.

The bios is updated.

The normal tempearure as written on intel site 56-60 °C for the my processor.

Operating system
Microsoft Windows 10 Pro 64-bit
CPU
Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
Memory
16 GB
Memory socket 1
8GB Kingston 2667MHz
Memory Socket 2
8GB Kingston 2667MHz
Motherboard
84DA 93.22
System BIOS
F.10
1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@andrey220185

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c01657439 to help reduce heat in your Notebook

 

I also suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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