• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎05-04-2021 02:32 PM

HP Recommended
Product: HP Omen 17
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I recently bought HP gaming laptop with Intel i5-10300H and i'm concerned that the CPU temperatures rise too high. When in game, temperature fluctuate between 90-97 and more. It never goes lower than 90.  There is no sign of throttle or anything. I'm about to try cooling mat but i'm wondering if i should use any guarantee service or maybe try to solve the problem on my own.

Thank you in advance for any suggestions. 

1 REPLY 1

‎05-04-2021 03:06 PM

HP Recommended

Hi:

 

Your PC should have come with the HP Command Center app.

 

You can use that app to help keep your PC running cooler.

 

If your PC did not come with the HP Command Center app, you can get it from the Microsoft Store...

 

Get HP Command Center - Microsoft Store

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.