Horrible performance in the most simple games. Cpu clocks under 1 GHz while gaming.

[ik_999]

Hi, my laptop is performing really bad, with the cpu clocking under 1GHZ, and if i play a really simple game like minecraft i have like around 5 fps average. its also not overheating, i dont have a battery, but its plugged in to the original charger.

look at the photo for the temp and usage while playing.

 

[Echo_Lake]

@ik_999

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Change the video display settings to match the minimum display requirements for the game.

1. Right-click an open space of the Windows desktop (not on an icon), and then click Display settings.
2. Change the resolution to match the game’s recommended display settings. Recommended display settings can be found using an online search.
3. Click OK to accept the change.
4. If prompted, accept the new settings. The display reverts to the prior settings if the changes are not accepted.
5. If prompted, select the option to restart the computer, and then try playing the game again.

For more information on how to display settings can affect performance, go to Improving Video Game Performance or FPS (Windows 10).

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.