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najnad
Level 2
30 22 1 0
Message 1 of 2
1,028
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How do I remove the Non-HP battery warning?

HP Recommended
OMEN by HP Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

I had the swollen battery issue and the HP battery is not available through HP, so I had to go with a non-HP battery. Everything works great, but now every time I restart I get the warning that I am using a non-HP battery and I have to press enter to continue to restart.  How do I fix this?

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,490 476 754
Message 2 of 2
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HP Recommended

@najnad Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.

 

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

 

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