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- How much to fix the cracked case of a laptop?

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06-14-2019 12:55 PM
Well it's cracked in the corner back case... Off topic: But because I had a previous laptop where the screen was lifting. It took years before the hinge broke. :l I'm worried it might not last long. Off topic: But since I have people who somehow ripped the screen off. (ripped cables) and I'm not sure how the plate is stuck. Anyways it was a dell.
So I'm worried of keeping it longer. I bought it like this, but didn't know it was like that.
With the crack the screen was lifted it goes 4 inches up that's needed to be cracked it in, and it's lifted on board as well. but don't know what happens there.
I'm unlucky.
06-14-2019 02:03 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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