• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-06-2020 05:21 AM

HP Recommended
Product: Omen 15 2020
Operating System: Microsoft Windows 10 (64-bit)

I need help about activating RAM XMP profiles on HP Omen 15 2020 series... I recently upgraded RAM from 8x2 to 16x2 but my RAM kit has XMP profiles for 3000 MHz. How can I activate XMP profile of RAM modules?

10 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-22-2020 01:09 PM

HP Recommended

@Hicksetto

 

Sure, I will pass on your feedback to the concerned team.

 

Take Care!

The_Fossette
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
25 REPLIES 25

‎10-22-2020 07:27 AM

HP Recommended

Any comments on this?

Was this reply helpful? Yes No

‎11-03-2020 03:29 PM

HP Recommended

Am I writing to wrong forum? If so, where should I open this thread to get some answer?

Was this reply helpful? Yes No

‎12-17-2020 02:00 AM

HP Recommended

Any information about this?

 

@Waley, can you help?

Was this reply helpful? Yes No

‎12-20-2020 09:19 AM

HP Recommended

@Hicksetto

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-20-2020 10:04 AM

HP Recommended

@The_Fossette

 

Thanks for the attention... Here is the product number:

 

Product number 3A694EA#AB8

Was this reply helpful? Yes No

‎12-21-2020 09:30 AM

HP Recommended

@Hicksetto

 

Thank you for the information.

 

I checked the specifications of your computer and see that there is no option on the computer to activate the RAM XMP profile. I recommend you contact the RAM manufacturer and they will be able to assist you in this regard.

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-21-2020 09:54 AM

HP Recommended

How can RAM manufacturer assist me about this kind of issue?

2 people found this reply helpful
Was this reply helpful? Yes No

‎12-22-2020 05:59 AM

HP Recommended

@Hicksetto

 

As I informed you earlier, there is no option from HP to activate the RAM XMP porfiles.

 

Thanks!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-22-2020 06:11 AM

HP Recommended

Hello The_Fossette,

 

I got it... This is not a thing that RAM manufacturer can have a decision about. Could you please help about requesting this feature to add in next BIOS versions? This should not be a big deal, undervolting was also not an option till last BIOS but added and appreciated much from customers. Please pass this request (adding XMP support) to related department for me... 

 

Thanks in advance,

 

 

4 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.