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- How to disable sound processing

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01-25-2019 01:49 AM
Hi, I'm a music producer and now starting to produce video as well.
So I bought the OMEN for producing content, not for games. It's a great machine! Very pleased.
BUT: It does something to the sound! I'm pretty sure there's compression and EQ going on on the headphone jack. And it uses a buffer because it takes a second or so to start outputting audio. I want do disable that and have only a simple clean audio output.
Is it possible? It's only problem I have with this amazing machine.
Solved! Go to Solution.
Accepted Solutions
01-28-2019 04:20 PM
@AntonioCTD
Thank you for posting on the HP Support Community.
I would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.
I found a solution: Click here
- Go to Windows Device Manager > Sound, video and game controllers section.
- In the list of audio device drivers, look for Realtek High Definition Audio. This is the device driver for BeatsAudio (a little bit sneaky, wouldn’t you say?).
- Right-click and select Disable. The downward arrow displays on this driver, indicating it is disabled. (NOTE: At this point, you won’t be able to play any music files.)
- Right-click and select Update Driver Software.
- Select Browse my computer for driver software.
- Select Let me pick from a list of device drivers on my computer.
- You should see a window that says Select the device driver you want to install for this hardware. NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6.
- In the Model box, highlight High Definition Audio Device (this is the substitute audio device driver) and click Next.
- At the Update Driver Warning window, click Yes. You should see a confirmation window with High Definition Audio Device displayed. Click Close.
- In the list of audio device drivers in the Sound, video and game controllerssection, you’ll notice that the High Definition Audio Device now displays instead of
- Realtek High Definition Audio.
- At the prompt to reboot, click Yes.
Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,Thank you for posting in the HP Support Community. Have a great day!
ECHO_LAKE
I am an HP Employee
01-28-2019 04:20 PM
@AntonioCTD
Thank you for posting on the HP Support Community.
I would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.
I found a solution: Click here
- Go to Windows Device Manager > Sound, video and game controllers section.
- In the list of audio device drivers, look for Realtek High Definition Audio. This is the device driver for BeatsAudio (a little bit sneaky, wouldn’t you say?).
- Right-click and select Disable. The downward arrow displays on this driver, indicating it is disabled. (NOTE: At this point, you won’t be able to play any music files.)
- Right-click and select Update Driver Software.
- Select Browse my computer for driver software.
- Select Let me pick from a list of device drivers on my computer.
- You should see a window that says Select the device driver you want to install for this hardware. NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6.
- In the Model box, highlight High Definition Audio Device (this is the substitute audio device driver) and click Next.
- At the Update Driver Warning window, click Yes. You should see a confirmation window with High Definition Audio Device displayed. Click Close.
- In the list of audio device drivers in the Sound, video and game controllerssection, you’ll notice that the High Definition Audio Device now displays instead of
- Realtek High Definition Audio.
- At the prompt to reboot, click Yes.
Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,Thank you for posting in the HP Support Community. Have a great day!
ECHO_LAKE
I am an HP Employee
01-29-2019 08:44 AM
Thank you for posting back.
Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.
Have a great day!
ECHO_LAKE
I am an HP Employee