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‎03-31-2021 10:19 AM - edited ‎03-31-2021 10:23 AM

HP Recommended
Product: cb0018nv
Operating System: Microsoft Windows 10 (64-bit)

Hello this question has been issued before but it hasn't been resolved. So I got my new omen 17 with Intel i7 9750h and the Intel gpu is nowhere to be seen neither its drivers nothing. I don't know if this omen laptops don't have the Intel gpu even connected in the motherboard if this is even possible...  If that's the case all owners have to live with that. Help please cause it's a shame to be able to use your laptop's 70wh battery for only 1 to 2 hours thanks to its power hungry nvidia gpu.

thanks in advance

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‎03-31-2021 05:59 PM - edited ‎03-31-2021 06:09 PM

HP Recommended

@HarisTz   I can tell you with the upmost confidence that its not going to happen. If HP did make machines that use Optimus for the higher end  dedicated GPU's, it would have to be on a future machine.

If you require such a feature, you might as well return it now.

Sorry, just thought I would give you a heads up before wasting any time with emails.

 

I wish HP would make their manuals show this distinction, it would make life so much easier looking up info.

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‎03-31-2021 12:21 PM

HP Recommended

@HarisTz 

 

Well, HP does not give that option for all machines which have GTX 1060 and above.

 

Regards.

BH
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‎03-31-2021 03:36 PM

HP Recommended

I did some research and it's as you described. The thing is that hp has it disabled from bios...  I didn't know about that and most certainly I wouldn't have bought the machine If I knew. If you can contract hp to release a bios update that it has the igpu enabled I would really appreciate it. If not I will try to contact hp support team and if they cannot provide me with a solution then I'm afraid I will consider returning the laptop as my last option. Thanks again

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‎03-31-2021 05:59 PM - edited ‎03-31-2021 06:09 PM

HP Recommended

@HarisTz   I can tell you with the upmost confidence that its not going to happen. If HP did make machines that use Optimus for the higher end  dedicated GPU's, it would have to be on a future machine.

If you require such a feature, you might as well return it now.

Sorry, just thought I would give you a heads up before wasting any time with emails.

 

I wish HP would make their manuals show this distinction, it would make life so much easier looking up info.

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