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HP Recommended

I recently bought a new HP Omen 16 gaming laptop that originally came with Windows in Chinese and included built-in McAfee antivirus. Since I prefer English, I reinstalled Windows in English. After doing this, the McAfee software was removed.
I bought it from china.
How can I get the built-in McAfee back for free?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Unfortunately, that would not be possible as the software is part of the factory image that came with the notebook, and not available for download from HP.

 

You can use the HP cloud recovery tool to make a bootable USB recovery drive, but then you will have your OS and programs back in Chinese again.

 

Also, the preinstalled McAfee software is only for a 30-day trial period and after that time has expired, you have to pay for it.

 

So, if you want McAfee, you can purchase it from the McAfee site at your convenience.

View solution in original post

1 REPLY 1
HP Recommended

Unfortunately, that would not be possible as the software is part of the factory image that came with the notebook, and not available for download from HP.

 

You can use the HP cloud recovery tool to make a bootable USB recovery drive, but then you will have your OS and programs back in Chinese again.

 

Also, the preinstalled McAfee software is only for a 30-day trial period and after that time has expired, you have to pay for it.

 

So, if you want McAfee, you can purchase it from the McAfee site at your convenience.

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