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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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OMEN 15,6 pol. 15-en1000
Microsoft Windows 10 (64-bit)

Cihazımın pcıe 4 veriyoluna sahip olmasına rağmen Samsung 980 pro 1tb diskimi tam performansında kullanamıyorum.

okuma hızı 7000mbs olması gerekirken 3500mbs max. Telefon destek ve canlı chat bu konuda bilgisi yok destek veremiyor.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Reason is the slots are only gen 3 limiting the speeds of any attached drives.  I have a 980 pro 2tb in mine and noticed the slow speeds right off the bat after which I ran a check and saw the slot gen and was disappointed.  Still better than a regular hd.

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6 REPLIES 6
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Bilgisi olan arkadaşları buraya yada instagram iletişime geçerse çok sevinirim teşekkürler. @serhat.hoten

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Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
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I cannot use my Samsung 980 pro 1tb disk, which can have pc 4 bus of my device, at its full performance.

While the read speed should be 7000mbs, 3500mbs max. Phone support and live chat are unable to support this information.

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@Hoten92

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?
  • Is this the first time you're trying to use this Samsung 980 pro drive?
  • When was the last time it worked fine?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

HP Recommended

Hi,

  • Did you make any changes to the settings of your PC prior to the issue? - No.  Default Bios Setting !
  • Is this the first time you're trying to use this Samsung 980 pro drive? - No. 
  • When was the last time it worked fine? - This laptop not fine working. Max 3500 Mbs Read and Write.
  • Have you tried any troubleshooting steps?  - No. 

My device Model Name : OMEN 15.6 inch Gaming Laptop PC 15-en1015-nt

Ryzen 5800H

NvidiaGeforce RTX 3060

8gb Ram

512gb nvme 

My device Model No : 434M7EA#AB8

SN : 5CD125TZ83

Bios : F.10

HP Recommended

Reason is the slots are only gen 3 limiting the speeds of any attached drives.  I have a 980 pro 2tb in mine and noticed the slow speeds right off the bat after which I ran a check and saw the slot gen and was disappointed.  Still better than a regular hd.

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