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Mastersapo
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Message 1 of 2
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Hp Omen 17 Massively Swollen Battery

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X7n74av
Microsoft Windows 10 (64-bit)

Hi, my HP Omen battery started swelling and is currently bulging through the top and bottom panels of the laptop shell. I tried to use contact agent via the virtual agent option and it keeps directing me here. This seems like a product defect that could result in damage. Please help.

15916685368703490388125943215349.jpg

 

 

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Mastersapo

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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