Hp Omen (laptop) having minor network mishaps

[Nico_Dlc]

Hello, my gaming laptop has been experiencing problems such as lag, packet loss, and disconnection. I've checked and all my network drivers are up to date, including the wifi adapter.  It's been a while since this has happened and I'd like some professional advice on how to get back on track. 😄

Sincerely, 

Nicolas.

[asmita6658]

Hi @Nico_Dlc

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue. 

Let's try these steps -

Step 1 Network Troubleshooter -

1) In the search box, type and open "Troubleshooter".

2) Click on "Network and Internet".

3) Click on "Internet Connections".

Step 2 Run Network commands -

1) In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.

2) At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

Type netsh winsock reset and press Enter.

Type netsh int ip reset and press Enter.

Type ipconfig /release and press Enter.

Type ipconfig /renew and press Enter.

Type ipconfig /flushdns and press Enter.

Step 3 Re-install the Network Adapter -

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, select Network adapters > the network adapter name.

3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer.

Also, try updating the computer using these steps -

Step 4 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 5 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Download and install the BIOS, Chipset drivers from this link. 

Hope this helps! Keep me posted. 

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Have a great day!