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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎10-22-2025 06:31 PM

HP Recommended

Hp Pavillion 360 laptop turns off when charger is removed but battery showing 100% charged ?

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1 REPLY 1

‎10-23-2025 07:23 AM

HP Recommended

The battery is probably completely dead.

 

I recommend you test and calibrate the battery:

 

HP Notebook PCs - Testing and calibrating the battery (Windows) | HP® Support

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